Frequently Asked Questions

Yes, we offer flexible scheduling including 24/7 live-in care, hourly care, and overnight care. We work with you to create a care plan that fits your specific needs and schedule.

We accept Medicare, Medicaid, and most major private insurance plans including Blue Cross Blue Shield, Aetna, Cigna, United Healthcare, and Humana. Contact our billing department to verify your specific coverage.

We offer private pay options and flexible payment plans to make our services accessible. Contact us to discuss payment arrangements that work for your budget.

Simply contact us for a free consultation. We'll assess your needs, discuss care options, verify insurance coverage, and match you with the perfect caregiver. The process typically takes 24-48 hours.

In most cases, we can begin services within 24-48 hours of your initial consultation. For urgent situations, we can often arrange same-day or next-day care.

Yes, all our caregivers are fully licensed, insured, and bonded. They undergo thorough background checks, skills assessments, and ongoing training to ensure the highest quality of care.

Absolutely! We carefully match caregivers based on personality, experience, and your specific needs. If you'd like to change caregivers at any time, just let us know.

We serve all 23 counties in Maryland and Baltimore City. Our main office is located in Elkridge, MD, but our caregivers travel throughout the state to provide in-home care.

We follow all CDC guidelines including regular testing, PPE requirements, health screenings, and vaccination protocols. The safety of our clients and caregivers is our top priority.